Ready-made items ship out within 1 -2 days of payment; made-to-order pieces will take longer ( 5-21 days) please message me if needed by a certain date.
Standard shipping service is through "Canada Post", Regular Parcel With Tracking, which delivers to your door in 3-9 business days, depending on your distance from Toronto. ALL packages come with TRACKING and you will be provided with your tracking number.
If you would like your order sent by expedited delivery, please choose that option at checkout. Any taxes & duties are the responsibility of the buyer. I will ship to most countries, please reach out to me with your country and postal code so I can provide a shipping quote for you.
Mail/parcel is considered "lost" when tracking shows that it was never delivered. I will do the best I can to investigate and resolve the issue.
DELIVERED BUT LOST MAIL
Buyers are responsible to provide with the correct shipping address and ensure that a secure delivery location is available. Buyers are also responsible to pick up their parcels from the post office in timely manner if a delivery notice was left at the shipping address. When the tracking says delivered and the buyer never received the mail, buyers must follow up with the courier/postal service or report to the local authorities for theft. I'm unable to provide refunds or sending replacement item if the parcel is marked delivered.